By default when we dial-out to a guest we ask the to press 1 if they would like to join the session. There are two reasons we do this:
Reason 1: So we don't connect guests to a session they don't want to take part in.
Reason 2: To avoid placing voicemails or answer machines into the session.
We recognise that for some guests pressing 1 can present a challenge so you can disable this functionality, here's how:
Login to your account at https://community.meetupcall.com
Navigate to your contacts tab and locate the guest you wish to change
Turn on the 'Participant does not press 1' option
Click 'Update contact'